VANAOC PTY LTD (ABN 88372622922) recognise the importance of your privacy and understand your concerns regarding the security of the personal information which you provide to us.

This Privacy Policy applies to (the ‘Website’). It provides information on the categories of personal information we gather from the Website, how we store or process that information, who we might share it with, and the options you have regarding how we use the data. Additionally, we outline the precautions we take to protect your personal data and provide contact information in case you have any questions about our privacy policies.
This Privacy Policy only applies to the data we get via the Website; it does not extend to the data we gather from other sources. 
This Privacy Policy, together with the Terms of Service posted on our Site, set forth the main guidelines and policies governing your use of our Website.
We obtain some information about you when you make or attempt to make a purchase on the Website, including:

  • Your name
  • Shipping address
  • Billing address
  • Email address
  • Phone number
  • Payment, including credit or debit card details, bank details or information in regard to other accepted payment solutions from third party payment providers
We automatically gather some information about your device when you access or use the Website, such as information regarding:
  • Your web browser
  • IP address
  • Time zone
  • Cookies installed on your device
  • Individual web pages or products that you view
  • How you were referred to our Website, including websites and search terms used
  • How you interact with the Website

We collect, store, utilise, and disclose personal information about you when it is reasonably required for us to carry out our business duties and activities and to provide you with our services. Additionally, we gather, store, utilise, and disclose your personal information for related reasons, such as our administrative and accounting needs. 

In order to deliver the items that are offered for purchase on our Website, we may gather and store information about you.

Furthermore, we may use the information collected through the Website to respond to and interact with you regarding your requests, questions, and comments, as well as to allow you to purchase our services.

It's possible that we won't be able to respond to your enquiry or provide you with our services if we don't obtain, maintain, utilise, or disclose your personal information or if you refuse.

Additionally, we make use of data that is gathered online through cookies and other automatic methods. The purpose of this data is to: 

  • Recognise your device when you visit the Website
  • Monitor your movements as you navigate the Website, enabling e-commerce functionality
  • Offer and provide you with products and information
  • Show content, such as images and videos, on our website; operate, analyse, and optimise our company and the usability of our Website
  • Customise the Website, including specialised advertisements that could be of particular interest to you
  • Aid in identifying technical and service issues
  • Obtain user-specific demographic data
VANAOC does not sell personal information to third parties. However, we may share or disclose your personal information with the following parties in order to fulfil your request for the products or services:
  • Contractors and service providers for VANAOC, such as shipping providers, payment processors, and software, email, and website service providers, on a confidential basis. These third parties are not permitted to use your personal information for their own marketing endeavours or to sell your information, and they are only permitted to use this information in connection with our company. For instance, Shopify powers our e-commerce platform, so if you make a purchase on our website, Shopify will get your personal information.
  • Service providers and other third parties involved in our marketing or business development initiatives
  • Comply with relevant laws and regulations, such as responding to a subpoena, search warrant, or other legitimate request for information, or otherwise protecting our rights

We shall make reasonable efforts to maintain its strict confidentiality since we value the privacy of personal information. Your direct submission of personal information to us will be electronically kept on Shopify. 

If you are located outside of Australia, by using our Site and using our services, you consent to the transfer of your personal information to Australia, as well as the processing and use of that data in Australia. 

While we cannot provide or guarantee that loss, misuse, or alteration of information will never occur, the security of your personal information is vital to us, and we will make every effort to avoid it.

Information transmission via the internet is never completely safe. You submit any information via our Website at your own risk since we are unable to guarantee its security while it is in transit over the internet.
We show personalised information, relevant advertising, and save your preferences on your computer using cookies and other similar technologies in order to enhance and optimise your online experience.

Cookies are data files that a website saves on a user's computer and that the user's browser sends back to the website every time they visit. Cookies aid in the identification and tracking of visitors, their use of the site, and their preferences for site access.

We will also create a number of cookies when you log in to preserve your login details and screen display preferences.

By adjusting your choices and options in your browser, you may decide if and how cookies will be accepted. However, you might not get the best experience from our Website if you choose to disable cookies.
In the absence of a marketing communication opt-out, we may use your information to offer you products we think may be of interest to you. 

Before sending you any marketing messages, we will ask for your permission as necessary under the relevant laws. By getting in touch with us via our contact information, you may always revoke your agreement to having your data used for marketing reasons.

Without your permission, we will never share your information with other parties for marketing reasons.
Our website may from time to time contain links to sites (from embedded content, such as, videos, images, articles, etc.) managed and maintained by third parties over whom we have no control.

These websites may gather information about you, utilise cookies, include extra third-party monitoring, and keep track of how you engage with the material that is embedded. If you have an account and are signed into the website, they may also track how you interact with the embedded content.

We have no control over, and accept no responsibility for the content, privacy policies, or practises of any third-party sites, products and/or services. We highly suggest you to carefully read the terms and conditions and privacy statement of each website you visit.
Our Website may employ third-party web analytics services which assist us in analysing how visitors utilise our website so that we may optimise our services.

These service providers will have direct access to the data gathered for this purpose (including your IP address and other data gathered automatically).

These service providers may store and utilise anonymised, aggregated information about visitors of our Website for their own business purposes, including improving products and services.
Anyone who transacts with us is obliged to give us additional information, including, if necessary, the financial and personal data needed to complete the transaction. In each situation, we only gather information that is required or suitable to fulfil the goal of your interaction with us.
You may be able to exercise any or all of the following rights in accordance with the laws that are in force in your country:

  • You have the right to request access to your personal information or to have any personal information we possess on you corrected if it is out-of-date, inaccurate, incomplete, or misleading
  • At any moment, you can refuse to provide us your information or revoke your permission to the processing of your personal data
  • Object to us sending you direct marketing and profiling you for direct marketing purposes
  • Object to any automated decision-making, including profiling, involving your data
  • You have the right to file a complaint about how we are handling your personal information with the appropriate authority in the country where you reside, work, or where you suspect a breach may have occurred. You may also file a lawsuit if you believe your rights are being violated when it comes to how we are handling your personal information
Contacting VANAOC regarding data privacy, their personal information, or a data breach is possible by sending an email to
Please check our current Privacy Policy each time you visit the Site as we reserve the right to occasionally update this privacy statement to reflect changes to our practices, or for other operational, legal, or regulatory purposes. Your continued use of this Site following any changes to this Privacy Policy will be deemed acceptance of such change.
Last updated: September 2022